Come and join one of the world’s leading luxury travel brands.
60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations.
With 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can’t be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you’ll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There’s always a buzz in the office about the latest ways we’ve gone the extra mile.
PURPOSE:
To assist the Operations team with the organisation and running of our Tailor-Made European tours, working one to one with the operators to ensure the tour is in order and being delivered to the highest possible standard.
RESPONSIBILITIES:
- To source and book local suppliers and special experiences.
- To arrange any special requests the Travel Advisor may request.
- To maintain accurate Travel Studio (our reservations system) records.
- To provide accurate tour documentation for all suppliers.
- To confirm all services during the tour when no local representative is included
- To provide all necessary information for the emergency file.
- To arrange any necessary payments promptly and accurately.
- To enter financial data onto reservations system in a timely and accurate manner
- To assist the Finance Department with invoice queries as they arise.
- To maintain professional relationships with all suppliers at all times.
- To have the highest standards of quality at the forefront of mind.
- General office duties
- To conduct special projects as requested by your manager
- Any other reasonable duties as requested by your manager.
- Good level of written and spoken English.
- Knowledge of other European languages would be an advantage
- Up-to-date knowledge of Outlook, Word and Excel
- Accurate and numerate
- Able to work semi-independently
- A positive outlook, even when working under pressure
- Competitive salary
- Discounted travel
- Pension
- 25 days' annual leave – In addition to bank holidays
- Cycle to work scheme.
- Employee Assistance Program
- Travel Loans
- Display Screen Equipment Eye tests
- Recruitment Bonus
- Discounted Gym Membership
- Social Events
If you would like to learn more about the position or apply, please send your CV, salary expectations and cover letter to: [email protected]
Why work for A&K?
What makes A&K a great place to work is the people. It’s our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity to progress your career – not just in the UK, but as part of our global business.
We’re also a company that makes a difference. Abercrombie & Kent Philanthropy (AKP) has supported local communities around the world for the past 40 years, and we were recognised by Which? for looking after our clients during the pandemic.
#CH
#LI-Hybrid
#LI-GB1