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Are you innovative, driven and able to maintain positive professional relationships with suppliers? Do you have at least two years’ experience working in travel sales or product?

We are looking for a Product Manager for Europe, Middle East and North Africa who will be responsible for creating, contracting imaginative and commercially viable product to inspire our Travel Consultants to sell. They will drive forward year on year growth whilst ensuring profitability is maximised and a culture of excellence in product delivery is maintained and enhanced.

You will be responsible for the management of the commercial aspects of the planning, buying and contracting of air product, to provide insight into the booking activity of the company, make strategic proposals based on the commercial viability of those insights and assist the product managers with the commercial aspects of general contracting so that they be marketed effectively.

Working across departments, notably marketing, sales and operations to ensure detailed feedback and analysis is generated is a core requirement.

Responsibilities:
  • To ensure that A&K are buying product in the Europe, Middle East and North Africa region at a competitive rate.
  • Management and development of airline relationships in accordance with air product strategy
  • Development of commercial relationships with airlines including override negotiation and drop nets
  • Training of the sales teams to support the air strategy per route and ensure maximum financial reward from airline overrides
  • To ensure that the Travel Consultants are product knowledgeable and fully supported, enabling them to ‘sell’ the destination effectively. To constantly monitor the product knowledge of Travel Consultants.
  • To organise and operate PR trips for journalists as and when required
  • Source new product to innovate and ensure the A&K offering is relevant, creative and marketable. Keep abreast of product featured in key media. More importantly, to appreciate what the clients are actually asking for and communicating this effectively to our suppliers, not least our own DMCs
  • To maintain positive relationships with all DMCs and suppliers, in the best interests of A&K Ltd.
  • Set the mark-ups and deliver a pricing strategy, ensuring A&K Ltd are competitive – never to be perceived as outrageously ‘expensive’ – whilst holding acceptable margins. To be knowledgeable of current market prices and product innovations through routine competitor analysis
  • To ensure that A&K booking systems are being used optimally in accordance with best practice as defined for the region. 
  • To ensure that the product A&K sells has met the appropriate Health & Safety requirements and that contracts are in place with all suppliers
  • To set targets with suppliers, with lucrative over-ride deals in place where possible
  • Attend trade events to represent A&K in the region and in the UK
  • To extend the benefit of product knowledge to clients to help Travel Consultants procure the sale
  • To consistently monitor product performance, through client feedback, paying particular attention to guide quality
  • To liaise with our suppliers and the Sales Managers to create tactical campaigns to stimulate enquiries
  • To provide product, including special offers, to support the Marketing and PR function of the company, including ‘Sundowner’, ‘Escapology’, brochure and web copy
 
In return we offer an attractive package and the opportunity to work for one of the best companies in the area.
 
If you would like to learn more about the position or apply please send your CV, salary expectations and cover letter to: careers@abercrombiekent.co.uk