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Sunday 12:00pm - 6:00pm
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Are you interested in using your knowledge of European travel to work in the world's largest network of luxury destination management companies?

We are looking for a highly organized Tailor-Made Groups Travel Consultant who has good knowledge of European travel and is computer literate with experience in Excel to make all necessary arrangements to ensure the successful operation of tailor-made group programmes.

To take over tour files at confirmation stage in order to make all necessary operational arrangements:
  • To liaise closely with team members and tour directors, establishing a timed schedule for each programme
  • To accurately book all services required for the successful operation of a tour within budget and agreed timeframe - making hotel and transport reservations, booking local guides and group visits to places specified in the itinerary, train tickets etc. 
  • To identify and implement reductions in operational costs (which will require negotiations with suppliers)
  • To provide accurate reconfirmations and tour documentation to all suppliers, including tour directors
  • To ensure the emergency ‘Bible’ contains all necessary information for the provision of an emergency service
  • To resolve problems which may occur during the course of a tour
  • To provide emergency mobile telephone service on a rota basis 
  • To maintain professional relationships with all suppliers, tour directors, colleagues and clients at all times, including face-to-face sales and operations meetings
  • To assist the Accounts Department with invoice queries as they arise
  • To enter financial data onto Travel Studio in a timely and accurate manner
  • To ensure that correct payment has been received from a client by the agreed dates
Quality Control / Customer Service:
  • To actively highlight potential CS/QC issues and take steps to avoid them
  • To follow up on CS/QC issues as soon as they arise and keep colleagues and the manager informed at all times
  • To compile a detailed report of your investigations 
  • To log all tour feedback (positive and negative) 
  • General office duties such as answering telephone etc.
  • To conduct special projects as requested by the manager 
  • Any other reasonable duties as requested by the manager


In return we offer the opportunity to work for one of the best companies in the area.
To apply please send your CV, salary expectations and cover letter to: