Come and join one of the world’s leading luxury travel brands
After 60 years of experience arranging high quality travel to the world's most captivating destinations, we’re still setting the standard for expert-led, great value luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations.
As part of the Abercrombie & Kent Group of companies, with 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can’t be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you’ll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There’s always a buzz in the office about the latest ways we’ve gone the extra mile.
Purpose
This role will support the CRM Manager and marketing team to execute and deliver on the marketing plans for Abercrombie & Kent. The role will be responsible for supporting a broad range of on and offline marketing activities with a particular emphasis on digital channels.
- Support the CRM Manager with delivering the marketing strategy across B2B and B2C business.
- Manage the email briefing process, working with internal and external teams to build and schedule upcoming campaigns.
- Drafting and briefing marketing materials and collateral to support on-going campaigns.
- Liaising and working closely with the product teams, to ensure the right products and content are promoted effectively across our websites and other marketing channels to support commercial needs.
- Assist with managing the annual marketing calendar of activity and keeping the calendar up to date.
- Working with the media agency to help produce creative and execute advertising campaigns, working to strict copy deadlines.
- Working with the creative, product and CRM teams to pull together relevant and timely direct mail campaigns.
- Preparing marketing campaign reports using data analysis tools
- Working with external partners in conjunction with the trade marketing executive to deliver collaborative campaigns to help drive awareness, enquiries and bookings.
- Working with the social media team to ensure we are promoting the key products at the right time.
- Process invoices and keep budget tracking documents up to date.
- Compile regular internal reports – ongoing tracking and evaluation of campaigns as well as campaign wrap up reports.
- Support organisation and delivery of events and consumer travel fairs – stand design and production, collateral, help at shows as required.
- Monitoring competitor activities and report regularly
- Experience in travel industry beneficial.
- Good knowledge of marketing concepts and principles
- Basic knowledge of digital media best practices
- Enthusiastic, conscientious and eager to learn.
- Knowledge of Google Analytics beneficial
- Accurate, with excellent attention to detail
- Good command of English language and excellent writing skills
- Experience using email marketing scheduling platforms is preferred but not required.
- Good communicator
- Quick to grasp new systems and well organised.
- Ability to work in a fast-paced team environment
- Desire to learn and take on new responsibilities.
What we offer
- Competitive salary
- Discounted travel
- Pension
- 25 days' annual leave – in addition to bank holidays
- Cycle to work scheme.
- Employee Assistance Program
- Travel Loans
- Recruitment Referral Bonus
- Social Events
Why work for A&K?
What makes A&K a great place to work is the people. It’s our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity to progress your career – not just in the UK, but as part of our global business.
We’re also a company that makes a difference. Abercrombie & Kent Philanthropy (AKP) has supported local communities around the world for the past 40 years, and we were recognised by Which? for looking after our clients during the pandemic.
If you would like to learn more about the position or apply please send your CV, salary expectations and cover letter to: [email protected]
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