Registration for online products & services
In order to provide you with a particular Site product or service, we may request that you voluntarily supply us with Personal Information for purposes such as correspondence, Site registration, submitting an application or booking request, requesting product descriptions, or participating in Site surveys and/or contests. If you are known to us as a registered user of the Abercrombie & Kent Site, we may combine information about your use of Site products or services with certain other online and offline information we have about you as an Abercrombie & Kent customer as well as information available from external sources in order to customise your Site experience and present you with relevant online and offline communications.
We may use Personal Information you have given us within our group of companies to, for example, provide a service, ensure proper booking, and inform you about products and services. If you have provided your E-mail address to us, we may send you E-mail. These E-mails may be based on Personal Information you provided in your initial transaction with us, in surveys both online and offline, as well as available from external sources. These E-mails come directly from Abercrombie & Kent. You can opt-out from receiving E-mail from Abercrombie & Kent as described below in the section, "Declining E-mail." When we send you E-mail, we may use your E-mail address to identify information about your receipt of the E-mail, including whether the communication was opened, how many times it was viewed and whether you clicked on an embedded hyperlink to reach a particular product or service. This information is used to measure response rates to E-mail communications as well as enhance your Site experience. Information you supply to us will not be passed to any third party. We may share Personal Information with law enforcement agencies in the event of a criminal investigation or suspected illegal activity.
Forward/E-mail this page
Site users can choose to request that a Site Web page be sent electronically to another person. When you elect to do this, you will be required to enter your E-mail address and name, the receiver's E-mail address and name, a subject line, and a text message that will go to the receiver. This will generate a preformatted E-mail message that will go from you to the receiver's mailbox with your message embedded in the text of the E-mail. Forward/E-Mail This Page is completely voluntary and you will therefore have a choice whether or not to disclose the required information.
We value opinions and comments from customers of Abercrombie & Kent, and you may have the opportunity to give us your feedback through Site surveys. In conducting these surveys, we may ask for your Personal Information so that we can appropriately identify you. Survey and Personal Information collected will be aggregated and used to make improvements to the Site and improve Abercrombie & Kent products and services. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose the required information.
Abercrombie & Kent provides our agents with a means to decline receiving marketing information by E-mail. At any time, you may request to discontinue receiving marketing E-mail from Abercrombie & Kent by following the opt-out instructions included within any Abercrombie & Kent marketing E-mail, and informing us of your preference.
Abercrombie & Kent Limited
St George's House
Handling of Advance Passenger Information (API)
More and more countries require airline companies that fly to them to transmit passenger data before an aircraft lands in one of them. Usually, these legal regulations encompass the transmission of data on the passengers' identity and travel documents (passport, visa).
As a general rule, Abercrombie & Kent does not have these data, so it must collect them shortly before an aircraft departs, which increasingly is being done by means of the so-called 'machine-readable zone' in the new travel documents.
Collection of the data is done solely for immediate transmission to the authorities of the destination country.
Protecting your information
We take website security very seriously and we are committed to safeguarding your personal information. We take a number of administrative and technical steps to ensure the security of the information you provide to us.